Does FieldStacker track where my sales reps are?
Only in the way the rep agrees to. Live GPS location is an opt-in switch in the rep's own Settings — "Share my live location with my team manager" — and it ships off by default for every account. A rep who turns it on shows as a 🔴 LIVE pin at their latest position on their manager's team map. A rep who leaves it off is still on the map, but at their last knocked door — the last address they actually worked — not their live position. There is no admin override: nothing in the manager tools flips that switch for someone else.
Can a manager turn live location on for a rep, or see it after they turn it off?
No to both. The only place that setting is written is the rep's own Settings page, so a manager, a team owner or anyone else cannot enable it on a rep's behalf. And when a rep switches it off, the stored coordinates are wiped in the same query — latitude, longitude and timestamp are set to NULL, not just hidden. From that moment their manager sees the last-knocked-door dot again like any other rep. A location ping from a phone that is not opted in is silently discarded by the server; it is never written.
How often does the position update, and is a full route recorded?
The rep's device reports at most once every 20 seconds, and only while the app is open in front of them — never in the background or once the app is closed. The manager's map refreshes itself every 2 minutes (there is also a manual 🔄 Refresh button), and a live fix that is more than 20 minutes old is ignored entirely — the map falls back to the last knocked door rather than showing a stale dot as if it were current. No route or breadcrumb history is kept: the account stores one latest position that each ping overwrites, so there is no trail to replay and no movement log to pull up later.
What stops a rep logging knocks from the couch?
GPS verification on the knock itself, which is separate from live location and does not require anyone to opt into being tracked. A door only counts as a knock when the rep's device is physically near the pin they tapped — 150 metres by default, plus a little slack for GPS noise. A fix too coarse to trust (an indoor Wi-Fi guess that can land miles off) is rejected as "couldn't verify, retry" rather than counted. The disposition still saves either way; it just does not stamp a verified knock. On a team the owner sets the policy in team settings, and it is on by default; a solo knocker is off by default and opts in.
Who can open the team map, and what plan is it on?
Team managers. The page checks whether you manage anyone and bounces you back to the team page if you do not, so a rep cannot browse their crew's positions and neither can a customer. The map is also gated on the team capability, which means the Sales Manager plan at $60/mo flat, or Team Management Pro at $250/mo with 10 seats included. Both are month-to-month with the same 14-day free trial and no card, no seat minimums and no annual contract. The map itself is a read-only view — a manager can filter, toggle reps and jump to someone, and that is all it does.
How does this compare to SalesRabbit or SPOTIO rep tracking?
Those are capable field-sales platforms with a wider tracking surface than ours — check their sites for current pricing and feature detail, because neither publishes comparable numbers reliably. The difference is scope and posture. FieldStacker covers GPS-verified knocks, doors-today per rep, an activity status and one opt-in live pin the rep controls, on flat published pricing from $30/mo; breadcrumb route replay, geofenced time clocks, drive-time and idle-time reports and alerts when a rep leaves a territory sit outside that line. If you need forensic movement logs, we are not the tool. If you need to know who is out, where they worked and whether the doors are real, we are.
